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#HOW TO GET MAC APPS BACK HOW TO#

Please note that you may see slightly different options in the above steps, depending on whether you are asking a refund for a subscription or a one-time app or media purchase.Īn alternate method is to open the purchase receipt email that you received from Apple after buying an app or service. Note: If you choose that you purchased the app accidentally, or purchased the wrong app, then you may get a text box to describe the problem.

Tap Tell us more and choose the reason for the refund.

Tap on the dropdown menu that says I’d like to… and select Request a Refund.

Tap on Report/ Report a Problem next to the item you want the refund.

Open Safari, go to and sign in with your Apple ID.

#HOW TO GET MAC APPS BACK HOW TO#

How to Get a Refund Using iPhone, iPad, and Mac So, here is what to choose and how to get it. I believe you are here to request a refund. They are ‘I’d like to request a refund,’ ‘App fails to install or won’t download,’ ‘App doesn’t work or behave as expected,’ ‘I didn’t authorize this purchase,’ ‘Didn’t receive or unable to find purchase within app.’ĭepending on what you select (and other factors), Apple may choose to issue you a refund, redirect you to the app/developer’s website, or take you back to the app or game to re-download it. When you report a problem, you are presented with different options.

How to Get a Refund Using iPhone, iPad, and Mac.

What Happens When You Report a Problem?.

Whatever the reason, let me help you get a refund for iTunes or App Store purchases. In other situations, you can end up buying the wrong thing. At times, it may also happen that you or a family member makes a purchase accidentally. Sometimes the app or in-app purchase you bought might not work as shown. If you are not happy with your App Store or iTunes purchases, you can request Apple for a refund within 90 days.